A: Yes, we offer a 1-year warranty against any manufacturing or hardware defects on our TV boxes, starting from the date of purchase.

A: If it's a quality-related issue, yes. You may return the box within 7 days of delivery for a refund (minus shipping costs). Return shipping is the customer's responsibility. The item must be in its original, unused condition with intact packaging — otherwise, a restocking fee will apply.

A: Yes, our TV boxes come with Google certification, which includes support for Google Assistant and Chromecast built-in (on supported models).

A: Yes, all of our supported models come with voice-enabled remote controls.

A: Yes, our devices come with built-in Bluetooth for connecting accessories such as headphones, controllers, and more.

A: Absolutely! All supported models allow you to pair Bluetooth headphones easily.

A: Most boxes include pre-installed apps like Google Play Store, YouTube, Google Music, and more. You can also install additional apps via the Play Store.

A: Yes! Our latest models support 4K Ultra HD streaming on platforms like YouTube and other supported apps. Availability of 4K on specific apps like Netflix depends on the box model and certification.

A: Yes, most of our TV boxes can play 3D movies using compatible apps like KODI or VLC.

A: No, KODI is not pre-installed. However, you can easily download it from the Google Play Store.

A: Yes, our devices support OTA (Over-The-Air) updates. You'll receive notifications when new updates are available to improve performance and features.

A: Yes, our boxes work well when connected via HDMI switches or splitters, as long as they support HDCP (for protected content).

A: Yes, you can sideload third-party APK files using a USB drive or file manager app. However, we recommend downloading apps from the Google Play Store for optimal compatibility and security.